Data recovery for Oakland

Choose the device you need help with

• Hard drive or SSDNot showing up, asking to be formatted, or clicking. Tell us the drive and what happened.Quote after evaluation
• iPhone, Android or other phonePhotos, messages or notes on a phone that will not start? Request an evaluation.Quote after evaluation
• iPad or other tabletNeed data from a damaged tablet or one stuck on its startup screen? Tell us what happened.Quote after evaluation
• MacBook data recovery evaluationStart with an evaluation focused on the files you need from your MacBook.from $79
• Windows laptop data recovery evaluationDell, HP, Lenovo, ASUS, Acer and more. Tell us which files you want recovered.from $89

Diagnostic prices are current online estimates, and the fee goes toward the repair. Phone, tablet, drive, and memory card recovery is quoted after the evaluation, before any recovery work starts.

Getting here from Oakland

Parking

The Telegraph Channing Garage is on the shop's block, with access from Channing Way and Durant Avenue. Follow the posted parking rates and signs, then come to 2505 Channing Way, Suite 6, on the second floor.

Driving

From Temescal, Telegraph Avenue runs north into Berkeley, about 2.1 miles to Channing Way. From Rockridge, College Avenue is about 1.8 miles with no freeway at all.

From downtown Oakland, Grand Lake, Montclair or East Oakland, start directions from your own address, and choose your appointment before you set out.

By BART

From MacArthur station, a train toward Richmond reaches Downtown Berkeley in 5 scheduled minutes with no change. From 19th Street it is 9 minutes and from 12th Street 11.

From Rockridge, BART needs a change at MacArthur, so AC Transit Line 51B down College Avenue is the simpler trip.

Downtown Berkeley station is about three-quarters of a mile from the shop, 15 to 17 minutes on foot south on Shattuck Avenue and east on Channing Way.

What to expect

• We make a list with you of the files you need, including your highest priorities.
• We evaluate your device and explain the recovery options, proposed work and price.
• You approve the work before recovery begins. We keep you informed along the way.

How it works

1. Request a visitChoose your device, describe what happened and select an appointment time. Add a rush request if you have a deadline.
2. Bring the device to BerkeleyWe evaluate it with your recovery priorities in mind, then discuss the options, price and timing.
3. Approve the next stepYou decide whether to proceed with the quoted work. We confirm any rush fee and timing with you.

Common questions

What should I bring to the evaluation?

Bring the device or drive you need data from, plus any charger or cable you have. Tell us which files matter most. You do not need to open the device or identify the fault first.

Can I book without knowing whether the data is recoverable?

Yes. The evaluation is how we assess the device and recovery options. Describe what happened in the request and we will discuss the next steps with you.

Can I request a rush?

Yes. Choose your drop-off time, then select the rush option and tell us when you need the data back. We will confirm the available timing and any rush fee before the appointment.

More about data recovery

• Phone data recovery
• MacBook and laptop data recovery
• Data recovery at our Berkeley shop