Data recovery for Concord

Choose the device you need help with

• Hard drive or SSDNot showing up, asking to be formatted, or clicking. Tell us the drive and what happened.Quote after evaluation
• iPhone, Android or other phonePhotos, messages or notes on a phone that will not start? Request an evaluation.Quote after evaluation
• iPad or other tabletNeed data from a damaged tablet or one stuck on its startup screen? Tell us what happened.Quote after evaluation
• MacBook data recovery evaluationStart with an evaluation focused on the files you need from your MacBook.from $79
• Windows laptop data recovery evaluationDell, HP, Lenovo, ASUS, Acer and more. Tell us which files you want recovered.from $89

Diagnostic prices are current online estimates, and the fee goes toward the repair. Phone, tablet, drive, and memory card recovery is quoted after the evaluation, before any recovery work starts.

Getting here from Concord

Parking

The Telegraph Channing Garage is on the shop's block, with access from Channing Way and Durant Avenue. Follow the posted parking rates and signs, then come to 2505 Channing Way, Suite 6, on the second floor.

Driving

From Concord, Interstate 680 south connects with Highway 24 west toward Berkeley through the Caldecott Tunnel. Follow current directions to the shop on Channing Way near Telegraph Avenue.

From Clayton or the eastern side of Concord, include the trip to Interstate 680 when planning your visit. Choose an appointment time that leaves room for the drive.

What to expect

• We make a list with you of the files you need, including your highest priorities.
• We evaluate your device and explain the recovery options, proposed work and price.
• You approve the work before recovery begins. We keep you informed along the way.

How it works

1. Request a visitChoose your device, describe what happened and select an appointment time. Add a rush request if you have a deadline.
2. Bring the device to BerkeleyWe evaluate it with your recovery priorities in mind, then discuss the options, price and timing.
3. Approve the next stepYou decide whether to proceed with the quoted work. We confirm any rush fee and timing with you.

Common questions

What should I bring to the evaluation?

Bring the device or drive you need data from, plus any charger or cable you have. Tell us which files matter most. You do not need to open the device or identify the fault first.

Can I book without knowing whether the data is recoverable?

Yes. The evaluation is how we assess the device and recovery options. Describe what happened in the request and we will discuss the next steps with you.

Can I request a rush?

Yes. Choose your drop-off time, then select the rush option and tell us when you need the data back. We will confirm the available timing and any rush fee before the appointment.

More about data recovery

• Phone data recovery
• MacBook and laptop data recovery
• Data recovery at our Berkeley shop